An access denied is recorded when a user is denied access because a content item is not licensed.

Number of times users 1) clicked the link Add Journals to New or Existing List and then 2) clicked the Add button in the pop-up window. Both actions together count as one Add Journals to List action.

An alert automatically searches the latest update of a database and emails you the results. There are three alert types: Table of Contents - emails the table of contents from the most recent issue of a journal. Citation - notifies you when an article has been cited by a new article. Search - automatically emails the results of a saved search history.

All Databases refers to a search of data aggregated from all databases in a Web of Science™ subscription. It is not the same as a multi-product report.

The average length (duration) of a session. This measure is included in Web of Science portal: Database Report 2 Custom Summary Reports for accounts that have a specified number of maximum users.

Average (arithmetic mean) of the numbers in one column in a usage report table.

Number of Capture clicks in the Internet Explorer and Mozilla plug-in for EndNote online

A citation alert notifies you when a new record has been added to Web of Science™ Core Collection that cites a specified document.

A citation report provides aggregate citation statistics for a set of search results in Web of Science Core Collection.

Number of URLs to citing articles in Web of Science Core Collection returned by Article Match Retrieval Service.

Number of times users 1) click the Compare Selected Journals link and then 2) click the Submit button once the comparison criteria have been set. Both actions count together as a single Compare Journals action.

Number of Cite While You Write Plug-ins Format Bibliography clicks (EndNote online).

Number of Cite While You Write Plug-ins Export Traveling Library clicks (EndNote online).

An instance in which a user downloads the .png file that accompanies the email notification that a dashboard has been shared.

When a user chooses to share a dashboard with another individual, and clicks on the Share button.

Any action that triggers the dashboard to save recent changes the user has made. Annotating a tile, for example, will update the dashboard and save automatically.

DOI stands for Digital Object Identifier. The value given in the DOI's column in an Article Match Retrieval Usage Summary report is the number of DOI's returned by responses to requests for data from Article Match Retrieval Service.

The number of records that users retrieve based on the filter criteria implemented.

Number of Save, Email or Preview& Print operations under Export References in EndNote online.

Normalized curriculum vitae (CVN) established by the Spanish Foundation for Science and Technology (FECYT).

Number of URLs to graphs depicting the Journal Impact Factor of a journal for a five-year period.

Number of URLs to full bibliographic data in Web of Science Core Collection returned by Article Match Retrieval Service.

Global Comparisons is a module of InCites.

Number of Import clicks under Import References in EndNote online.

An item in Web of Science Core Collection is a record of a document such as a journal article, book chapter or proceedings paper. Items matched is the number of records returned in responses to AMR requests submitted during the specified time period.

An item in Web of Science Core Collection is a record of a document such as a journal article, book chapter or proceedings paper. Items not matched is the number of items requested for which no records were found.

An email notification that the table of contents of a new issue of specified journal has been added.

Number of times users click the link Go to Journal Table of Contents from a journal record in Journal Citation Reports.

A limit exceeded is recorded when a user is denied access because the maximum number of simultaneous logons has been reached.

A link-in takes the user from EndNote, ProCite, or Reference Manager to the full record in Web of Science. A link-in also counts as a Record Viewed in the target database.

Number of logins (successful and unsuccessful) from the EndNote online login page, Cite While You Write plug-in prompt in MS Word, Internet Explorer and Mozilla browser plug-in prompt, and EndNote desktop using the Transfer References tool.

The highest number of users who are logged on at any point during a 24-hour period. Note: You may find occasions when the number of maximum actual users exceeds the number of maximum contractual users. This anomaly can occur if, during a period of high use, a server goes into redirect and an overlap session is created on the second server.

The maximum number of simultaneous logons permitted by the terms of a subscription. This number should be constant from day to day for the duration of a subscription agreement, unless the agreement is modified to increase or decrease the number of simultaneous sign-ins.

Number of new references added using the Internet Explorer and Mozilla plug-ins Capture button and New Reference clicks in EndNote online.

Users who registered for an EndNote online account through myendnoteweb.com or users who registered in Web of Science and saved references to EndNote online.

User is denied access to a content item because the user or their institution does not have access rights under an agreement with the content provider.

A request that returns results from a database. In Web of Science, a query is recorded when a user clicks Search. A query is also recorded when a set is created by an alert. A remote query is a query submitted to a Web of Science database from outside Web of Science. For example, a query submitted from EndNote to Web of Science is reported as remote query. In InCites/Benchmarking & Analysis, a query is recorded when a user clicks Update Results. In InCites/Journal Citation Reports and InCites/Essential Science Indicators, a query is recorded when a user generates a report after creating or updating a filter. Note: Queries are renamed Searches in COUNTER reports.

In Web of Science, a record view is the display of a full record. Records in a summary list of results are not counted. A link-in from EndNote to a Web of Science record counts as a record viewed in Web of Science.

Number of records e-mailed when a user clicks Email.

Number of records exported to EndNote, ProCite, or Reference Manager when the user clicks the Export to Reference Software button.

Number of records for which full-text source documents are requested when a user clicks the Order Full Text button from the Marked Records page in Web of Science.

Number of records that are displayed when a user clicks Format for Print in Web of Science.

Number of records that are saved to a file when a user clicks Save to File in Web of Science.

Number of URLs to Related Records in Web of Science Core Collection returned by Article Match Retrieval Service.

A request that returns results from a database. In Web of Science, a query is recorded when a user clicks Search. A query is also recorded when a set is created by an alert. A remote query is a query submitted to a Web of Science database from outside Web of Science. For example, a query submitted from EndNote to Web of Science is reported as remote query. In InCites/Benchmarking & Analysis, a query is recorded when a user clicks Update Results. In InCites/Journal Citation Reports and InCites/Essential Science Indicators, a query is recorded when a user generates a report after creating or updating a filter. Note: Queries are renamed Searches in COUNTER reports.

The total time period covered in a usage report.

Number of times users click the Download icon to export results in PDF, CSV or XSL format. Exceptions to this include the Citation Trends download, which is available only as a PDF and the Documents list, which cannot be exported.

Number of times users print results from any page by clicking the print icon.

A click originating from a set of search results.

Number of times users saved search criteria as a report.

In EndNote online, the number of library searches using the Quick Search tool or the CWYW Find Citation tool.

All Web Services queries.

Sum of all searches performed on the platform.

A request that returns results from a database.

A successful logon or connection to the Web of Science portal.

A successful logon or connection to a database accessed through Web of Science.

An email notification that the table of contents of a new issue of specified journal has been added.

Number of tiles deleted during the report period; when a user chooses to delete a tile from either their Dashboard or from a saved report.

Number of tiles saved during the report period; When a user creates a new tile and saves it to either their Dashboard or a report. Users can additionally "Save As" and edit existing tiles which they can save as a new tile.

A three-hour time period, based on a 24-hour clock following the Universal Time (UTC) standard.

Number of Times Cited values returned by Article Match Retrieval Service. This is the number of discrete Times Cited values, not the Times Cited value itself. In other words, it is the number of records with a Times Cited value returned by the service.

TOC stands for Table of Contents. TOCs Viewed is the number of tables of contents viewed in Current Contents Connect®. In addition, a TOCs Viewed is recorded when a user clicks a Table of Contents link from another product. This link is available only if Current Contents Connect is part of an Web of Science subscription.

An encrypted identifier used as an alternative to the IP Address to uniquely identify a computer connected to the internet.

The number of individual requests for data submitted to Article Match Retrieval Service. One request can specify multiple items.

In the Web of Science, this is the total number of times someone accesses or outputs a record. This also includes the number of full text clicks and other actions on the record.

Number of articles (including book chapters and conference proceedings) for which matching data are requested by requests to Links Article Match Retrieval Service.

Number of pages served from the EndNote online.

Total queries include queries executed in a Web of Science database and web services queries.

Total subsessions include subsessions established in Web of Science and Web Services subsessions

Sum of the numbers in one column in a usage report table.

A turnaway (access denied) is recorded when a user is denied access because the maximum number of simultaneous sign-in sessions is reached. This term has been replaced by Access Denied.

Number of times users click the Go to Ulrich's link from a journal record in Journal Citation Reports.

The number of activities performed by an individual user identified by email address. This number can indicate whether EndNote online usage in a day or month is widespread or limited to a small number of highly active users.

The Web of Science Usage Reporting System supports three types of user credentials: IP address, token ID, and username and password.

UT is a unique record identifier in Web of Science Core Collection. The value given in the UT's column in an Article Match Retrieval Usage Summary report is the number of DOI's returned by responses to requests for data from Article Match Retrieval Service.

The display of a full record. Records in a summary list of results are not counted. A link-in from EndNote to a Web of Science record counts as a record viewed in Web of Science.

The number of Web of Science records returned when user implements a combination of filters in Essential Science Indicators.

Microsoft Excel spreadsheet file.

Year can refer to database year or publication year.